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Home › Forums › Chromecast Forum › ChromeCast showing another name and network
My daughter Bobbi sent me a ChromeCast that she had set up at her house on her own network. I plugged it into my TV hdmi and it came on showing “Reconnect me bobbi can’t find arris54g wifi network” It also said to run the chromecast app to connect to a different network. I tried to do that on on Ellipsis 7. I had downloaded the chromecast app and had it running, it recognized a device and open new window showing “Found bobbi and stating “let’s set up bobbi. When I click on setup, I receive message “Could not connect to your Chromecast. Make sure Chromecast is nearby. I have the tablet nearly on top of the tv and beside that don’t make sense because it recognized the device so it seems something else is going on.
You need factory reset (method 1) the Chromecast. Please follow this guide: https://allaboutchromecast.com/chromecast-how-to-guide/reset-chromecast-factory-data-reset-fdr/