If you want to find the instructions or tips on setup or using your Chromecast, you may check this Chromecast manual page and Chromecast how-to guide page.
You are also welcome to start a discussion in the Chromecast Forum, a public forum for anything related to Chromecast.
Please note:
- All About Chromecast is a community site for Chromecast owners. We are NOT affiliated with Google. We will try to answer your questions if we can.
- Please provide gmail because our emails have problems to reach other email providers.
- You will get faster answer if you post your questions in comments section on relevant pages.
Louis Vaz says
January 15, 2015 at 9:03 pmHow to set password (WI-FI, Chromecast, Linksys router)? Old password I have does not work to cast.
simon says
January 16, 2015 at 5:15 amIf you changed password on the router, you need reset the Chromecast. Please refer to this page https://allaboutchromecast.com/chromecast-how-to-guide/reset-chromecast-factory-data-reset-fdr/
To stream local media, please read this guide: Comparison of 5 methods for streaming local media files to Chromecast
Chromecast or Miracast? Please read this guide: Chromecast VS Miracast: everything you need know about Chromecast, wireless display and screen mirroring || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides .
Akshita Gandhi says
July 12, 2017 at 3:22 pmHello, I’m a lot artist and photographer from india and love the artworks you put up on chrome cast, if you’ll are accepting submissions, would love to submit my work as well. Please do let me know.
simon says
July 12, 2017 at 11:24 pmYou should contact Google. This is just a community for owners of Chromecast devices. We are not affiliated to Google.
To stream local media, please read this guide: Comparison of 5 methods for streaming local media files to Chromecast
Chromecast or Miracast? Please read this guide: Chromecast VS Miracast: everything you need know about Chromecast, wireless display and screen mirroring || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides .
Shaunie says
August 16, 2017 at 4:39 pmMy Chromecast has broke completely, the hdmi came away from the dongle, it basically snapped in half, can I get a replacement?
simon says
August 17, 2017 at 12:16 amYou need to contact the seller if you just got it. Different sellers may have different after-sales policy.
To stream local media, please read this guide: Comparison of 5 methods for streaming local media files to Chromecast
Chromecast or Miracast? Please read this guide: Chromecast VS Miracast: everything you need know about Chromecast, wireless display and screen mirroring || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides .
Grant says
June 30, 2018 at 7:53 amI’ve re installed the device and still as long as I cast I keep have dropped signals.
The TV programme streams perfectly from my Galaxy S9 and I have a fibre connection. As soon as I cast, it drops.
The distance from the TV (LG OLED 2017 model) to my phone and phone to Router is 30 feet either way. Total 60 feet.
Product is rendering itself useless. I’ve tested AnySync without an issue. If you can’t fix this, please let me know so I can change product to AnySync.
simon says
June 30, 2018 at 8:51 amThe Chromecast needs to connect to the router directly. Your phone is only a middle man to initiate the casting. A distance of 60 feet been the router and Chromecast is too far. The WiFi signal should be very weak.
Please note this is a owner-help-owner community. If you need official technical support, you should contact Google or the local distributor.
To stream local media, please read this guide: Comparison of 5 methods for streaming local media files to Chromecast
Chromecast or Miracast? Please read this guide: Chromecast VS Miracast: everything you need know about Chromecast, wireless display and screen mirroring || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides .
Pierre-Yves Ostiguy says
June 14, 2019 at 8:38 pmHello, I live in Canada but I spend my summers in the USA.
I tried to setup my ChromecastUltra on the TV of my boat using the wi-fi of the marina through my IPhone.
Everything goes well until it gives me a error saying that my ChromeCast was manufactured for another country and it may not worked in the USA !!!
Is there anything I can do ??
Pierre-Yves
simon says
June 15, 2019 at 12:02 pmDid you get any issues?
To stream local media, please read this guide: Comparison of 5 methods for streaming local media files to Chromecast
Chromecast or Miracast? Please read this guide: Chromecast VS Miracast: everything you need know about Chromecast, wireless display and screen mirroring || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides .